Thomas is Lecturer in Human Factors and Complex Systems at Loughborough Design School, Loughborough University, UK. He is a researcher, educator and design facilitator working in a broad field of human factors, engineering design and service design. He is particularly interested in integrating systems thinking, design thinking and resilience thinking into complex system/service design practices. He is Engineer, Chartered Ergonomist and Human Factors Specialist and System Researcher with the intention of bridging various disciplines. He led a production of a highly praised 10 min animation on system safety, Two Contrasting Views of South Korea Ferry Accident.
Patrick is Reader in Human Factors and Complex Systems at Loughborough Design School, Loughborough University, UK. He has 20+ years’ experience in the field of human factors and safety and its application to a range of application domain and contexts. He has carried out research aimed at improving the process of how accidents can be analysed and investigated, as well as the improvement of well-being and job satisfaction amongst employees. His current focus is on new techniques for assessing safety in organisations and implementing improvements to their longer-term resilience and ability to recover from errors and accidents. Patrick currently leads the Human Factors and Complex Systems Group at Loughborough Design School.
This project has been funded by the Health Foundation. The Health Foundation is an independent charity committed to bringing about better health and health care for people in the UK